Frequently Asked Questions
Everything you need to know about shopping with uber7
What are your shipping times and costs?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited delivery arrives within 1-3 business days. Shipping costs are calculated at checkout based on your location and order size.
What is your return policy?
You can return any unused and unopened items within 30 days of delivery for a full refund. Please ensure the original packaging is intact and contact our support team to initiate a return label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
uber7 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Are the products on uber7 covered by a warranty?
Most of our products come with a standard 1-year manufacturer warranty against defects. If you experience an issue with your purchase, please reach out to our customer service team with your order number.